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Inquiry form

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Please read the “Consent for Privacy Policies” before you make an inquiry.

Consent for Privacy Policies
CASTEM Co., Ltd. (hereafter referred to as “we”) has established its policy for protecting personal information as described below in receiving customers’ personal information.
We will comply with laws and regulations related to personal information, and promote the protection of personal information by thoroughly recognizing and addressing the importance of protecting personal information

1. Acquisition of Personal Information
We acquire personal information properly.

2. Management of Personal Information
In order to ensure correct and up-to-date storage of personal information, and prevent unauthorized access, loss, damage, manipulation, or leakage thereof, we take necessary measures for the maintenance of security and management systems and place strict control over personal information.

The purpose of using personal information
We use personal information to contact customers.

3. Prohibition on the Provision or Disclosure of Personal Information to a Third Party
We will manage the personal information acquired from clients appropriately and will not disclose personal information to a third party with the exception of the instances detailed below.

When we have received the consent of the customer
When we release information to a company that has been entrusted with us to carry out the customers’ desired services
When disclosure is required by law and regulations

4. Safety Management of Personal Information
We are taking thorough security measures to ensure the accuracy and safety of personal information.

5. Personal Identification
If the customer desires to inquire, revise, or delete his/her private information, we will deal with it accordingly after we positively identify the customer.

6. Reconsideration of Compliance and Regulations
We observe Japanese law and other regulations regarding the personal information we hold and make efforts to review and improve the contents of this policy.

For inquiries regarding the handling of personal information, please contact the following address.
CASTEM Co., Ltd.
1808-1 Nakatsuhara Miyuki-cho Fukuyama-city
Hiroshima 720-0004 JAPAN
TEL:084-955-7888 FAX:084-955-7666

If you agree on the items related to handling personal information above, please check the “I agree with the privacy policy.”